Aug 302013
 

UX design starts with and is utterly dependent on thorough research of an organization, it’s competition, users, HCI, and other factors that may influence the ultimate effectiveness of a design. These articles are a good primer because they address issues on how to manage large amounts of user research so it’s integrated across an organization and not residing in department silos. Also covered is how to organize complex user research so it’s accessible to all and easy to comment on and share. Both articles include links to additional related resources.

Seeing the Elephant: Defragmenting User Research · An A List Apart Article
Connected UX · An A List Apart Article